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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barry Edelman

Barry Edelman

June 11, 2025

5  out of  5
rating by Barry Edelman
"I had the pleasure of working with Melanie. She made the insurance process very easy for me. She is friendly, knowledgeable, and ready to answer any questions. I highly recommend Melanie to anyone looking for an insurance agent."
We responded:
"Thank you for your 5-star review Barry! My State Farm team and I are happy to be your good neighbor! "
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Leslie Siegel

June 7, 2025

5  out of  5
rating by Leslie Siegel
"I have been a client for nearly 30 years. This agency is the best and they care about their clients. Rose Perez has also helped me and informed me as to what is in my best interests. I have car, liability, and home owners with this agency and she keeps me informed about these policies and when my payments are due. It helps me keep on task. Thanks, Rose!"
We responded:
"Thank you so much for your kind words and your loyalty Leslie! Rose is great and we are so happy she was able to help you! "
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Noel Cullen

May 21, 2025

5  out of  5
rating by Noel Cullen
"Very professional office and Collin was extremely helpful in setting up all my insurance needs and canceling my old insurance company."
We responded:
"Thanks Noel. We are so happy to have you as a new client!"
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Urias Smith

May 19, 2025

5  out of  5
rating by Urias Smith
"Colin was great to deal with and truly an asset for this company. He was always available to answer questions and concerns during my process of switching insurance companies. His communication skills are excellent and he did everything he could to meet and satisfy my insurance needs. Highly recommend. ."
We responded:
"Hi Urias. Thank you for becoming a new client. Colin is great. We are so happy to have him here. He always puts a smile on everyone's face. Make sure to contact us if we can ever help with any other of your insurance needs."
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Robson Carvalho

May 14, 2025

5  out of  5
rating by Robson Carvalho
"Melanie and her team from State Farm is absolutely fantastic. She went above and beyond to help me with my life insurance needs. Her expertise and guidance were invaluable, and she took the time to explain everything in a way that made sense to me. I'm extremely satisfied with the service she provided and I highly recommend Melanie to anyone looking for a knowledgeable and caring insurance agent. She truly made the process seamless and stress-free. Thanks, Melanie, you're the best."
We responded:
"Thank you Robson. I appreciate the kind words about Melanie. She has been with the agency for 20 years and her knowledge and commitment are invaluable!"
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Ariel Keren

May 14, 2025

5  out of  5
rating by Ariel Keren
"I never pick up the phone to insurance reps when I submit online quotes. However, Melanie was persistent and told me to stay on the line as she promised that she has found me a much better rate than I will get anywhere, she was right and helped me save over $50 a month. Thank you!"
We responded:
"Hi Ariel. I'm so glad we were able to find you a great rate! Keep in mind that not only are our rates good, but the true value with us is having a personal relationship and not having to only talk to a call center. We go overboard to build a relationship with our clients on a personal level and help them with all of their insurance needs. Most of our clients find that over time prices fluctuate among all companies, but the service you get from us is even more valuable than price."
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Victor M Almodovar

May 14, 2025

5  out of  5
rating by Victor M Almodovar
"Excellent customer service, provided real good info and I was surprised how competitive their insurance rates are in comparison to con USAA and GEICO. Melanie really helped me lowering my monthly payment and overall 6month premium, thanks."
We responded:
"Hi Victor. We are so happy that we could help you out and glad to have you as a new client! Melanie is the best. I appreciate your kind words."
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Clint Burns

April 23, 2025

1  out of  5
rating by Clint Burns
"BEWARE. I do not recommend State Farm insurance or this Branch location. I was crashed into by an uninsured motorist back in December. State Farm has been awful to work with, I still do not have my vehicle back because State Farm refuses to pay the body shop because they used to new parts (as recommended by Volkswagen) and not second hand used parts. State Farm, instead cut a check to the person at fault for the crash to cover themselves, and left me hanging. No vehicle, paying out of pocket for a rental car and no guidance. Even though this branch is happy to take your payment, This branch location offered no assistance, and just tells you “they don’t deal with claims call the 800 number” which is painful in itself. I’ve attempted to speak with the actual agent, but have been unsuccessful. I was told my multiple people in the automotive industry that State Farm recently changed on the corporate level, and this has been the new norm. Poor customer service."
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Raymond Cunningham

April 18, 2025

5  out of  5
rating by Raymond Cunningham
"I had to switch insurance and decided to go with them based on my brother in-law's experience with them. Let's just say that I should've switch years ago. Mr. Colin Deardorff thanks for everything, you're a blessing 🙏."
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Sarah

April 18, 2025

5  out of  5
rating by Sarah
"Rose always goes above and beyond, accommodating every request with a smile. We greatly appreciate you!"
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Masco Appliance and Air Conditioning

April 18, 2025

5  out of  5
rating by Masco Appliance and Air Conditioning
"Thank you Rose for your help all these years! We absolutely love the Peggy Waite team! So kind and always willing to help."
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Suzanne Lago

April 7, 2025

5  out of  5
rating by Suzanne Lago
"Great service, very responsive and always willing to help with all our insurance needs. We have had the pleasure of working with a few agents in the office. Rose, Della, Melanie...all great!"
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Anthony Sassano

April 7, 2025

5  out of  5
rating by Anthony Sassano
"Della was was outstanding and very helpful. Thank you"
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thomasina lettieri

April 5, 2025

5  out of  5
rating by thomasina lettieri
"I cannot say enough good things about my experiences with State Farm and Rose Perez! Rose has been incredibly kind and helpful. She goes above and beyond to ensure that everything is easy to understand and manage. Whenever I have questions or need assistance, she is always quick to respond and reassure me . I truly appreciate her dedication and support. She’s been an immense help to me personally. Thank you Rose for all you do!"
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Stephanie Waldrop

April 4, 2025

5  out of  5
rating by Stephanie Waldrop
"Hi! Peggy Waite is a great agent and she understands when i might be a little late or anything of the such. She personally emails me and not just an automated message."
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Dan Ricci

March 24, 2025

5  out of  5
rating by Dan Ricci
"Peggy's office has always been responsive and helpful whenever I reach out to them. Della is amazing! Thanks for your great service!"
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Peter Maerz

February 14, 2025

5  out of  5
rating by Peter Maerz
"We are in the initial stages of acquiring quotes from State Farm. Melanie Leon Alenier has been immediately available each time I have called. She has provided clear, detailed, crisply-delivered information in a friendly tone. And, by the way, the State Farm willingness to accept different levels of coverage for each car appears to be unique in the state of Florida. Super pleased, so far."
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Diane Berman

December 18, 2024

5  out of  5
rating by Diane Berman
"I am fairly new to the Peggy Waite agency of State Farm and I am totally impressed with their services and particularly with Melanie Leon Alenier. I was with an excellent company for 50 years and I felt that they were a high bar to match but Melanie has been just terrific. She is always reachable, responsive and strives to please. The prices for my auto, home, and umbrella policies are all very reasonable and the customer service is top flight!"
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Dalia Sanchez

November 20, 2024

5  out of  5
rating by Dalia Sanchez
"This is that best Peggy Waite Staye Farm Insurance"
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Chris Browning

November 18, 2024

5  out of  5
rating by Chris Browning
"Melanie has been a great aid in me obtaining my replacement condo insurance. Very Helpful and Very Professional. She also answered all my questions quickly"
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Mike Joyce

November 1, 2024

5  out of  5
rating by Mike Joyce
"It’s been a pleasure working with Peggy and her team over the past six years. They always look for options and creative solutions to my insurance needs and in the rare case where I have a claim they are there every step of the way. I recommend them to all my friends."
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Eddie Alvarez

September 30, 2024

5  out of  5
rating by Eddie Alvarez
"Was in need of a policy and Ariel Fuentes really came through for me, took care to make sure it was right for me at a price I'm more than happy with. 10/10 service would recommend asking for him personally"
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Eduardo Aguililla

September 30, 2024

5  out of  5
rating by Eduardo Aguililla
"Ariel, I wanted to express my sincere gratitude for your exceptional service as my State Farm agent. Your professionalism, expertise, and dedication to meeting my insurance needs are truly appreciated. This man came through when I was in dire need of help. Thanks for keeping me protected!"
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Taylor Perry

September 30, 2024

5  out of  5
rating by Taylor Perry
"I recently had the pleasure of working with Ariel, and I couldn't be more satisfied with the service I received. From the moment I reached out for a quote, he was incredibly responsive and attentive."
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Juan Rios

September 30, 2024

5  out of  5
rating by Juan Rios
"Ariel Fuentes is really the reasoning for my excitement for insurance. Every 6 months I ren-new my policy with him and I get excited when he tells me numbers that are significantly lower than my previous 6 months of car insurance. Anyone I have ever recommend to him leave a great status on his name and I would never recommend anyone else besides him. Thanks Ariel Fuentes!!"